Select Page

Introduction to Counselling Skills

This two day course is aimed at individuals who are currently working in a helping role and would like to further develop their skills, or anyone who is interested in learning more about counselling and potentially looking to take the first step towards a new career.

In this program participants will learn the basic skills required to become effective in helping people with their problems, conflicts, decisions, and relationships. Through hands-on exercises and role-play, students will come to understand what is required to become an effective counsellor.

Participants will learn to recognise and develop the qualities required of helpers, and have the skills to build rapport and a collaborative working relationship with clients. The emphasis is on developing practical skills and building your confidence, and understanding some of the core, often complex, issues which are present in the counselling process.

Learning Objectives
  • Understand the importance of the therapeutic alliance
  • Understand and be able to demonstrate active listening skills
  • Develop awareness of body language and non-verbal communication
  • Understand how to use different questioning techniques
  • Understand the process of reflective responses
  • Understand the place of summarising, normalising, and reframing
  • Develop the skills to challenge clients
  • Develop self awareness in the counselling process


Please note, this course does not qualify participants to work in a professional setting. 

Date Venue
Thursday 24 and Friday 25 January 2019 391-393 Tooronga Road
Hawthorn East VIC 3123
Thursday 16 and Friday 17 May 2019 391-393 Tooronga Road
Hawthorn East VIC 3123
Monday 9 and Tuesday 10 September 2019 391-393 Tooronga Road
Hawthorn East VIC 3123
Thursday 21 and Friday 22 November 2019 391-393 Tooronga Road
Hawthorn East VIC 3123

If you have a group of 10 or more participants and would like us to deliver this course at your office, please email

10am – 4pm (2 Full Day Sessions)

$495 inc GST, plus a ticketing fee if applicable.

Our programs attract a 10% concession for health care card holders, pensioners, full‐time students and people receiving benefits. Those applying for concessions must provide a copy (photo evidence is accepted) of their student card, social security card, or health care card together with their application, to email

Cairnmillar can offer these courses for your organisation’s needs. Our consultants can offer these courses in your workplace. Our facilities are also available to run specific education courses. For further information, email the Short Course Coordinator at: